Terms & Conditions
Use of our website
You must only use this website for lawful reasons and have our approval if you want to buy our products for a business.
You must not use our website in any way that is against the rights of anyone else, or that stops, or limits how it is enjoyed by others.
We are not to blame for any loss or damage to you for anything that you use on our website.
We own, or license, all of the rights on our website, which includes copyright.
You can only use, download and print out content for your own personal use. We must agree in writing before you can use our content for anything else. If you do not have our written agreement you cannot:
- Copy, reproduce or use any of our website content.
- Share or modify any of our website content for any reason.
- Reproduce, crawl or frame our website from anywhere else.
We always try to give the most up-to-date production information, but sometimes we get it wrong. This can include: not having the correct product details, different product packaging to that shown, changes in the colour of the product, or showing the incorrect amount of stock. The amount of stock that we show on the website is to be used as a guide only. We will confirm the amount of stock that we have when we confirm your order.
There is no contract between you and The Common Thread when you place an order on our website. We will manage your order only when you have received a confirmation email from us.
We will send you a receipt of your order in an email. Please read and check carefully that all the details are correct. Please contact us if any of the information is not correct.
We are not responsible for any delay in the delivery of your order, or any delay as a result of you not being there to collect your order when it arrives. It is your responsibility to tell Royal Mail, or courier company, to arrange a re-delivery or collection.
Valid promotion codes may be used on thecommonthread.co.uk and in The Common Thread’s Etsy store where specified. To redeem the discount online, please enter the promotion code on the Basket page. Discounts will not be applied to delivery charges, in addition, discounts and promotions may not be exchanged for cash and are non-transferable. Promotion codes cannot be used in conjunction with any other discount offer or deal. Discounts and promotions may not be used to purchase workshops or gift vouchers. Promotion codes my only be used once per customer. Tanya Haines reserves the right to terminate discounts at any time.
How to contact us
Or alternatively mail us at: